Dr. Mais Ali is committed to protecting the privacy of your personal information and managing it responsibly in accordance with the Privacy Act 1988 (Cth), the Privacy Amendment (Enhancing Privacy Protection) Act 2012, the Australian Privacy Principles, and relevant state and territory privacy laws.
This Privacy Policy explains how we collect, use, and disclose personal information through Dr. Mais Ali’s website, which is intended for information and booking purposes only. It also outlines your rights to access and correct your information and the process for raising any concerns.
Collection of Personal Information
Dr. Mais Ali’s website is primarily used to provide information about her services and facilitate appointment bookings. We collect personal information that is necessary to manage these functions, such as:
Personal details: Name, contact information, and preferred appointment times
Medical information: Any information shared for the purposes of making an appointment or inquiry
This information is collected via online forms, phone inquiries, or email communications.
Use and Disclosure of Personal Information
We will treat your personal information with strict confidentiality and use it solely for the purposes of:
Managing your appointment bookings
Communicating with you regarding your inquiry or appointment
Providing relevant information about Dr. Mais Ali’s services
We do not use your personal information for marketing purposes, nor do we sell or share it with third parties, except as required by law or with your consent.
In some instances, we may need to disclose your information to third-party service providers, such as:
IT providers assisting with the maintenance and security of our website
External booking platforms, if applicable
These providers are required to comply with strict confidentiality and data security standards.
Data Quality and Security
We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. If you notice that your details have changed or are incorrect, please notify us so we can update our records accordingly.
To protect your information, we implement security measures such as:
Securing the website with encryption and firewall protection
Limiting access to personal information to authorized personnel only
While we strive to protect your personal information, no online platform is entirely secure. We cannot guarantee absolute security but remain committed to maintaining best practices in protecting your data.
Access to and Correction of Personal Information
You have the right to access the personal information we hold about you. If you believe the information we have is incorrect or incomplete, you can request that it be updated by contacting us directly.
Complaints about Privacy Breaches
If you believe that your privacy has been compromised or that we have breached our obligations under privacy law, you may file a complaint by contacting us in writing. We will investigate and address your concerns in line with our complaints-handling procedures. If you are not satisfied with the outcome, you may contact the Office of the Australian Information Commissioner.
Consent
By using Dr. Mais Ali’s website for booking or information purposes, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Changes to the Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in laws or website practices. Any updates will be posted on this website, and changes will take effect immediately.
Contact Information
If you have any questions or concerns about this Privacy Policy, please refer to the contact us section.